Question 1

Who is YO Auto?

Accepted Answer

**YO Auto** is a Ukrainian company specializing in importing cars from the USA and Canada. We help buy cars with a verified history, providing full transparency at all stages. We work without intermediaries, guaranteeing honesty and quality control.Our office and car lot are located in Kyiv at the address: **19 Peredova Street.** Here you can inspect cars from the USA and Canada in stock or get a consultation on importing a car to order. We have many years of experience, official reports, and direct contracts with auctions, which ensures the reliability of every deal.

Question 2

What services does YO Auto provide?

Accepted Answer

**YO Auto** offers a full cycle of services for those who want to import a car from the USA or Canada. We specialize in buying cars without repair, ensuring transparency and quality.
**Our services:**
- Car selection based on individual request with full cost calculation (without repair).- Purchase of vehicles at official auctions in the USA and Canada without intermediaries.- Sale of cars from the USA and Canada in stock or in transit.- Organization of car importation (delivery, customs clearance, transportation to Kyiv).- Assistance with repair organization and contacts for verified service stations and spare parts suppliers.- Delivery of the car across Ukraine.

Question 3

What is included in the individual car selection service?

Accepted Answer

**Individual car importation** is a comprehensive service that includes:- **Briefing and requirements definition.** We agree on the make, model, budget, trim level, color, mileage, and acceptable damage. We determine priorities and offer 2–3 references for precise selection.- **Analytics and calculations.** We analyze the market, price statistics at USA/Canada auctions, calculate the full cost of the car from the USA and Canada (lot price + delivery + customs payments + logistics to Kyiv).- **Request evaluation.** We compare calculations with the client's budget and honestly inform if importing the car under the specified conditions is possible.- **Formalization and search.** We sign a contract, create a communication channel, and begin the search and bidding at auctions.- **Purchase and payment.** After winning the lot, we agree on payment and sign a preliminary contract.- **Logistics under control.** We control all stages: pickup from the auction, container loading, delivery to the port of Klaipėda, unloading, car importation to Ukraine. We provide photo and video reports at each stage.- **Customs clearance and handover.** We perform customs clearance, deliver the car to Kyiv or another city, and hand over the full package of documents (invoices, declarations, photo report).

Question 4

How does the sale of cars in stock and in transit work?

Accepted Answer

**YO Auto** offers **cars from the USA and Canada** without repair, which we independently buy at official auctions. Each car has a verified history, photos from the auction, and damage assessment.
**Sales stages:**
- Cars in transit: Already purchased and being transported to Ukraine. We sell at a fixed price that includes all costs (car purchase, delivery, customs clearance, logistics to Kyiv).- Cars in stock: Cleared through customs and ready for inspection at our lot in Kyiv (19 Peredova Street).

Payment for cars in transit: 70% after signing the contract, 30% upon arrival in Ukraine. After customs clearance, we deliver the car to the client, sign an acceptance certificate, and hand over the documents.

Question 5

How is the organization of delivery and customs clearance handled?

Accepted Answer

**YO Auto** independently organizes **car importation from the USA and Canada**, bypassing intermediaries. This allows us to control the process and reduce costs. **Cars from Canada** are delivered faster and cheaper thanks to optimized logistics. You can calculate the cost using the calculator on our website.In Ukraine, we work with our own drivers, so delivery from the port of Klaipėda is without delays. Upon arrival, we carry out customs clearance and deliver the car to our lot or to the client.

Question 6

How is the car handed over to the client?

Accepted Answer

After the **car is imported** to Ukraine, we conduct a final check, process the documents, and hand over the car. It can be picked up at our lot in Kyiv (19 Peredova Street) or delivered to another city.
**The client receives:**
- Customs declaration.- Payment invoice.- Original title.- Sales contract and transit license plates (for cars in transit or in stock). An acceptance certificate is signed after the handover. We provide document samples upon request.

Question 7

What is the cost of services at YO Auto?

Accepted Answer

- **Car importation to order** — $500. Includes the full cycle: selection, inspection, car purchase, logistics, customs clearance, and handover.- **Repair organization** — $500. Covers repair coordination, spare parts ordering from verified suppliers, and handover of the finished car.- **Cars in transit and in stock** — fixed price that includes car purchase, delivery, customs payments, and logistics to Kyiv.

Question 8

What is a deposit and when is it required?

Accepted Answer

A deposit is required for the **car importation** to order service. It confirms the seriousness of intentions and amounts to 10% of the lot's value at the auction (min. $500). The amount is credited to the total cost.If the client refuses the deal after winning the lot, the deposit covers the auction penalty. If the deal is terminated by mutual agreement or the car cannot be purchased, the deposit is fully refunded.

Question 9

How is car repair carried out, and what are the timelines?

Accepted Answer

The repair organization service costs $500 and includes full coordination: diagnostics, spare parts ordering, and work control. We establish a communication channel for updates and photos. The client chooses spare parts (original or aftermarket).The average repair time is 2–6 weeks, depending on the damage and availability of parts. After completion, we hand over the finished car with documents.

Question 10

Is it possible to cooperate with YO Auto for car importation as a business?

Accepted Answer

Yes, we support partners who want to engage in professional car importation. We provide analytics, consultations, priority in buying cars in transit, assistance with logistics, and documents.For cooperation, contact us directly — we will prepare an individual offer tailored to your goals.

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